Frequently Asked Questions
Here are answers to our most asked questions we have encountered.
Please read our FAQ before sending us a message as most of the questions usually are covered here.
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. Additionally, you can pay using PayPal for a secure and fast checkout process.
Yes, we offer free shipping on all orders above $50 within the United States. For orders below $50 within the United States, standard shipping rates apply.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you can return it within 30 days of receipt for a full refund or exchange, provided the item is unused and in its original packaging.
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website under the “Track your order” section or directly on the carrier’s site.
If you receive a damaged or incorrect item, please contact us immediately at support@totalfaithapparel.com or call us at (252) 214-8422. We will arrange for a replacement or refund as quickly as possible.
We would love to hear from you! You can contact us via email at support@totalfaithapparel.com or by phone at (252) 214-8422. Our customer service team is available to assist you with any queries.
Our apparel tends to fit true to size. We recommend reviewing our size chart available on each product page to ensure you select the correct size for your comfort.
For the longevity of your clothing, we recommend machine washing cold with like colors and tumble drying on low. Avoid the use of bleach and do not iron directly on any printed areas.
Currently, we ship within the United States. Stay tuned for updates as we plan to expand our shipping options.